If you've purchased items fulfilled by The Bazaar, your purchases will reach you within 30 days from the date of order.
As for custom items, sellers will have to ship out your purchases within 7 days from the date of order (unless specified). Sellers must also provide proof of delivery. Your purchases should reach you within 30 days from the date of order.
If no proof of delivery (indicating item has been shipped within 7 days of order date) can be provided or if the product does not reach you within 30 days, you can request for a refund of purchase.
However, the request for refund has to be within 30 days from the date of your order.
To request for a refund, simply write to us at [email protected]