Seller (General)
When will I receive my payments?
Payments are issued on the 31st of every month; 60 days from the month the orders are completed (with delivery details provided). The time period is for us to accommodate the sales refunds or delivery disputes
Do take note that sellers with any pending refunds will have payments withheld until all refunds or disputes are resolved. As long as there are active refunds/dispute cases, all current and subsequent payments will be affected.
All sellers are thus strongly advised to provide a
TRACKING INFO as soon as an order has been shipped out to prevent any future disputes.
Please also note that there’s a minimum threshold of $100 before payments are processed.